Terms and Conditions

Training:

• 100% refund for cancellation of training within 21 days of class start date.
• 80% refund for cancellations within 14 to 20 days.
• No refund will be given for cancellations with 13 or less days from first day of class.
• Attendee requested reschedules will be at the sole discretion of The Light Brigade, Inc. and will incur a $250 rescheduling fee.
• Substitute attendees will be allowed.
• If, for any reason, the course is cancelled by Light Brigade, liability is limited to full refund of the course fee.

Online Training:

• Course license is limited to one user for the term stated on the subscription.
• Substitute attendees will be allowed up until the course materials have been accessed.
• No refund will be given once course materials have been accessed.

Products:

• Terms of payment: NET 30 days on approved credit.
• All shipments are F.O.B. Light Brigade's facility, Tukwila, Washington, via UPS ground.
• All sales are in U.S. funds.
• No returns of goods without prior approval.
• A 25% restocking charge will be added to all returned goods.
• Goods are deemed accepted unless buyer notifies LBI of damage or defect within 20 days of receipt of goods.
• Any claims for shortages must be made in writing within 10 days from date of delivery.
• All DVD sales are final and may be returned for replacement only if defective.