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Terms and Conditions

Training:

All orders will be invoiced and credit cards will be processed on the first day of class.

Terms of Payment: NET 30 on open account.

Cancellation Policy:  
Cancel 21 days or more prior to the first day of class: NO cancellation fee
Cancel 20-14 days prior to the first day of class: 20% cancellation fee will be charged
Cancel 13 days or less prior to the first day of class: 100% cancellation fee will be charged

Rescheduling requests will be accommodated whenever possible and at the discretion of The Light Brigade, Inc. Rescheduling will be subject to a $150 fee if within 14 days of the first day of the course. Substitute attendees are allowed.

If for any reason the course is cancelled, The Light Brigade Inc.'s liability is limited to the return of any previously charged course fees.

Online Training:

  • Course license is limited to one user for the term stated on the subscription.
  • Substitute attendees will be allowed up until the course materials have been accessed.
  • No refund will be given once course materials have been accessed.

Products:

  • Terms of payment: NET 30 days on approved credit.
  • All shipments are F.O.B. Light Brigade's facility, Kent, Washington, via UPS ground.
  • All sales are in U.S. funds.
  • No return of goods without prior approval.
  • A 25% restocking charge will be added to all returned goods.
  • Goods are deemed accepted unless buyer notifies Light Brigade of damage or defect within 20 days of receipt of goods.
  • Any claims for shortages must be made in writing within 10 days from date of delivery.
  • All DVD sales are final and may be returned for replacement only if defective.
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