Terms and Conditions

Training:

All credit card refunds due to attendee cancellations are subject to an additional 3% cancellation fee.

Refund policy:

  • 100% refund with 21 days notice.
  • 80% refund with 14 to 20 days notice.
  • No refund will be given with 13 or less days notice.
  • Attendee requested reschedules will be at the sole discretion of The Light Brigade, Inc. and will incur a $250 re-schedule fee.
  • Substitute attendees will be allowed.
  • If, for any reason, the course is cancelled by Light Brigade, liability is limited to return of the course fee.

Products:

  1. Terms of payment: NET 30 days on on approved credit.
  2. All shipments are F.O.B. Light Brigade's facility, Tukwila, Washington, via UPS ground.
  3. All sales are in U.S. funds.
  4. No returns of goods without prior approval.
  5. A 25% restocking charge will be added to all returned goods.
  6. Goods are deemed accepted unless buyer notifies LBI of damage or defect within 20 days of receipt of goods.
  7. Any claims for shortages must be made in writing within 10 days from date of delivery.
  8. All DVD and CD orders are final and may be returned for replacement only if defective.
  9. Any returned merchandise must be in the original packaging and in new condition. Buyer is responsible for return shipping charges.