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Careers

The Light Brigade is currently seeking qualified individuals to join our team. We're accepting inquiries for the following positions:

To apply for open positions, please submit your resume.


Contract Instructor

Deliver technical course content which includes fiber optic theory, systems, products used in networks and teach hands-on skills for prepping cables, splicing, testing and handling best practices. Insure that the knowledge transfer and skills training provided to students are at their highest levels so student expectations are met. You will be trained before being deployed to teach classes on your own. Once trained, you will travel to cities across the US to deliver our classes. Contract instructors are generally asked to work 1-2 weeks/month and are scheduled ahead. 

Responsibilities

  • Professionally and effectively deliver knowledge and technical skills training
  • Manage all equipment and materials required for classes and pack and ship as instructed
  • Ensure students understand and use all class equipment correctly
  • Ensure students are prepared for certifications exams as required
  • Manage all aspects of multi-day training classes, including time management for knowledge transfer, skills training, certification review and proctoring certification exam. Assure all consumable replacements are identified and communicated and all required administrative tasks are completed accurately and on time
  • Remain fluent with technology applications in order to meet student expectations and answer questions
  • Direct students to correct channels for follow-up needs
  • Keep up to date on current fiber technology and product trends

Personal Qualities

  • Excellent presentation and people skills
  • Able to adapt quickly to customer needs for classes with different experience levels or expectations
  • Truly love to teach and share your knowledge
  • Enjoy travel
  • Able to learn new products and procedures quickly
  • Professional and positive outlook
  • 100% Reliable

Qualifications

  • Expertise in various aspects of fiber optic, telecommunications or broadband technologies
  • Field experience with fiber optic or other communications infrastructure
  • Technical training or teaching experience a plus
  • Minimum 5 years work experience

Working Conditions

  • Lifting of equipment boxes onto dollies, packing and unpacking, standing part of class time are all required. Equipment boxes are 40-60 lbs

 

Inside Sales Representative

We are seeking an Inside Sales Representative in our Kent, WA location.  The Inside Sales Representative will be responsible for sales and customer support of Light Brigade training and distributor sales of fiber optic products.  Responsibilities will include making outgoing follow-up calls to students after classes are completed to determine any product needs, documenting all calls and interactions in Goldmine CRM data base, taking incoming sales calls for product requests, finding new customers and making sales quota for products each month.

Responsibilities

  • Make outgoing follow up sales calls to students within 3 weeks of their class completion
  • Complete prospecting calls to grow customer base in the Pacific Northwest
  • Follow up after quoting in order to close sales
  • Take incoming calls for products and support customer requests
  • Work with purchasing to properly quote lead times and discounts where available
  • Work with management on larger opportunities to quote strategically and win orders
  • Cover phones as back-up for other Sales team members as needed
  • Document all sales activities with customers in CRM
  • Meet sales targets each month

Qualifications

  • Associates degree or additional on the job experience in a similar position
  • 2+ years of experience in sales – preferably inside sales
  • Experience working with technology – preferably telecommunications or fiber optic products
  • Product pricing experience a plus
  • Good computer skills – CRM, quoting, orders, MS Office - Oracle a plus

 Personal Qualities

  • Excellent phone and cold call skills
  • Attention to detail and good documentation skills
  • Technical aptitude – enough to understand our fiber optic product offering
  • Desire to learn about our products and the markets we serve
  • Results driven
  • Team player – willing to cover for others and do what is needed



 


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